Return Policy
The return policy for our clothing website is as follows:
1. Returns - We accept returns within 30 days of purchase.
The item must be unworn, unwashed, and in its original condition with all tags attached.
- Proof of purchase is required for all returns.
2. Exchanges:
- We offer exchanges for different sizes or colors of the same item.
- If the requested size or color is not available, we can issue a refund.
3. Refunds:
- Refunds will be issued to the original form of payment.
- The refund amount will exclude any shipping fees unless the return is due to a defect or error on our part.
4. Return Process:
- To initiate a return, please contact our customer support team or visit our website's returns page.
- You will receive instructions on how to return the item and the necessary return authorization.
- Please ensure that the item is securely packaged before sending it back.
5. Return Shipping:
- Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
- We recommend using a trackable shipping method to ensure safe delivery.
Please note that certain items, such as underwear or swimwear, may not be eligible for return due to hygiene reasons. If you have any further questions or need assistance with a return, our customer support team is here to help.